Move your schedules and escalation policies before Atlassian turns Opsgenie off. Push and email paging is free for up to 5 engineers. Voice and SMS are on Pro at $3 per teammate with your own seat free, and there is no Jira Service Management seat attached.
Free for 5 engineersNo credit cardUpgrade when you need phone calls: your seat stays free, $3 per teammate
Push and email on Free · phone calls and SMS on Pro
Nothing to install, nothing to configure in YAML, nobody to call first.
Anything that can send an HTTP POST works: a Datadog or Grafana webhook with a payload template, a CloudWatch alarm through EventBridge, a GitHub Action, a cron job, or curl from a terminal. The body is a title, a message and a severity. Add an alias and repeats of the same problem update one alert instead of creating a new one every minute.
Rules are checked in priority order and match on severity, source, title, tags or any custom field. The policy they pick is a list of steps: who to page first, who to page two minutes later if nobody has acknowledged, and so on. A step can target whoever is on call on a schedule, a named person, the whole team, an email address, a webhook or a Slack channel. On Pro a policy can repeat its steps up to 50 times.
Each responder chooses the order of their own methods and the delay between them: push and email, then on Pro an SMS and a phone call that reads the alert aloud. Pressing 1 on the call, tapping the notification or opening the link in the email acknowledges the alert, and the escalation stops there.
curl -X POST \
https://api.igniteops.io/v1/organizations/acme/incident-management/platform/alerts \
-H "Authorization: ign_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" \
-H "Content-Type: application/json" \
-d '{
"title": "Database connection pool exhausted on prod-db-01",
"message": "PgBouncer reports 100% pool utilisation for 5 minutes.",
"source": "Datadog",
"severity": "P1",
"alias": "db-pool-exhausted",
"tags": { "env": "production", "service": "postgres" }
}'Start on Free with no card and no expiry date. You move to Pro when you need phone calls and SMS, Slack or a webhook, a 6th engineer, a second team, or more than 100 alerts a month. Your own seat stays free on Pro, push and email stay unlimited, and Slack and webhooks are included at no charge. You pay for teammates, for calls and SMS, and $0.10 per alert beyond the 100 included each month.
$0forever, no card
A single team with a real rotation and push notifications on their phones.
$3per teammate a month, your seat free
For when the phone has to ring, or the team outgrows Free.
Everything in Free, plus:
Start on Free and upgrade in Settings when you need it. Your seat stays free.
On Free that is the cap. On Pro the meter starts after it.
| Team | Alerts / month | Estimate |
|---|---|---|
| 3 engineers | 40 | $0 (Free) |
| 3 engineers with phone calls | 150 | $6 + $5 + calls |
| 10 engineers with phone calls | 500 | $27 + $40 + calls |
The first number is seats (your own is free), the second is alerts beyond the 100 included. Calls and SMS are added per delivery at our rate for the destination.
Up to 5 engineers, 100 alerts a month, push and email. No card.
For comparison, as of September 2026: PagerDuty Professional $21 per user / month, billed annually ($25 monthly); free plan: 5 users, 100 phone or SMS notifications a month · Xurrent IMR Starter (ex-Zenduty) $6 per user / month, 100 SMS or calls per user cap; free plan: none (14-day trial) · All Quiet Standard $4.99 per user / month; free plan: none (14-day trial) · Spike.sh Starter $7 per user / month, 100 phone or SMS alerts total; free plan: none (14-day trial).
Free for 5 engineersNo credit cardUpgrade when you need phone calls: your seat stays free, $3 per teammate
List prices as published in September 2026. IgniteOps has no incident assistant and no service desk. If a pager that rings is what you need, keep reading.
| IgniteOps | PagerDuty Professional | Opsgenie (Atlassian) | |
|---|---|---|---|
| Price per user / month | Free up to 5 · Pro: owner free, $3 per teammate | $21 billed annually, $25 monthly | Not sold since June 4, 2025 |
| Getting started | Free plan: 5 engineers, 100 alerts/month, push + email, no card | Free plan: 5 users, 100 phone/SMS notifications a month | - |
| When you outgrow the free plan | $3 per teammate, your seat free, no contract | $21 to $25 per user, annual for the $21 price | - |
| Voice and SMS | Pro: per delivery at our rate for the destination, no cap | Included on paid plans; 100 a month on Free | - |
| Annual contract | Never | Required for the $21 price | - |
| Native iOS and Android apps | Yes, with one-tap acknowledge | Yes | - |
| What happens next | Self-serve, no sales call | Sales-assisted beyond the free plan | Shuts down April 5, 2027, data deleted |
| What you will not get | No incident assistant, service desk or branded status page | AI, analytics and status pages are paid add-ons | Migration path is Jira Service Management or Compass |
What happens after you click:
Free for 5 engineersNo credit cardUpgrade when you need phone calls: your seat stays free, $3 per teammate